Brush up your communication skills

Test yourself

 

You are asked to see a 69-year old woman who has right-sided earache.

Give:

  • one question that you would use to elicit her ideas, and

  • three possible ideas that she might have about her earache;

  • give one question that you could use to find out about her concerns, and

  • three possible concerns that she might have;

  • give one question that you would use to elicit her expectations,

  • and three possible expectations that she could have.

F1 doctors at the Royal United Hospital, Bath, that are doing this study guide in place of a lunch-time workshop can submit their answers to these questions by e-mailing them to me,

 

Back to:    Consulting skills home page

 

Study guide by: Michael Harris.

 

Last updated: 12 August 2007


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